V88's Privacy Policy —
Your Data, Your Security

V88 is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting the privacy of your personal data is one of our most important responsibilities. This Privacy Policy explains how v88 collects, uses, stores, and protects your information.

This policy applies to the v88 website, mobile app, and all other digital services. It takes effect whenever you create an account, play games, or use our services. We encourage you to read this Privacy Policy carefully before registering with v88 for the first time.

We follow international data protection standards and comply with applicable local laws. If you have any questions or concerns, you can reach out to our data protection team.

V88 may collect the following types of information:

V88 collects your information in the following ways:

• Provided directly: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically collected: Information collected through cookies, web beacons, and similar technologies during your use of the platform.
• From third parties: Information received from payment providers (bKash, Nagad) and identity verification services.
• Public sources: Government records or journalistic sources required for fraud prevention or legal compliance.

We only collect information that is genuinely necessary to provide our services or meet legal obligations. We always avoid collecting data beyond what is needed.

V88 uses your information for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To offer gaming services, bonuses, and promotional offers.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To comply with legal obligations and regulatory requirements.
• To provide customer service and support.
• To improve the platform and deliver a personalized experience.
• To send you important notices and updates where applicable.

V88 never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment providers: Minimum necessary information shared with bKash, Nagad, Rocket, or a bank to complete transactions.
• KYC Partner: With identity verification service providers.
• Technology service providers: Trusted partners providing hosting, security, and analytics services.
• Legal Authorities: In accordance with legal orders from courts, government agencies, or regulatory authorities.
• Corporate Restructuring: In the event of a merger or acquisition, subject to the terms of this policy.

All third-party partners are bound by strict confidentiality agreements and may only use data for the specified purposes.

V88 uses cookies and similar technologies. Cookies are small data files stored on your device that help us improve our services.

• Essential Cookies: Required for login sessions, security verification, and core platform functionality.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics cookies: To understand platform usage patterns — fully anonymized.
• Security cookies: For fraud detection and account security.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

V88 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: at least 5 years (legal obligation).
• KYC documents: at least 5 years after account closure.
• Gaming logs: up to 2 years.
• Support chat history: 2 years.
• Cookie data: until the end of the session or up to 1 year, whichever comes first.

You have the following rights regarding your personal data:

To exercise any of these rights, please contact our data protection team. We generally respond to requests within 30 days.

V88 applies industry-leading security measures to protect your information:

• 256-bit SSL/TLS encryption across all data transmissions.
• Sensitive data is stored with AES-256 encryption.
• 24/7 security monitoring and automated threat detection.
• Regular third-party security audits and penetration testing.
• Restricted Access Control — only authorized staff can view your information.
• Dual-factor authentication (2FA) support.

V88 strictly prohibits registration by anyone under 18. We do not knowingly collect personal information from minors.

If we have reason to believe that an account holder is under 18, we will immediately suspend that account and delete any collected data. If a parent or guardian discovers that their child has registered on our platform, please contact our support team without delay.

V88 may update this Privacy Policy as needed. For significant changes, we will:

• We send full details of any changes to your registered email address.
• We display a notification when you log in to the platform.
• We update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes have taken effect will be considered your acceptance of the updated policy. For significant changes, however, we will seek your active consent.

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our Data Protection Team:

We typically respond within 2-3 business days. For urgent matters, please use our 24/7 live chat support.